The Belarusian airline "Belavia" announced a temporary restriction of the possibility of booking and issuing air tickets, as well as additional services. This is due to the technical work on the airline's transition to the Russian system for booking air tickets "Leonardo".
On September 1, 2023 from 20:00 Minsk time at the sales offices of the airline and agents, on the website, as well as in the Belavia mobile application, booking, purchase, exchange and return of air tickets, as well as additional services will be temporarily unavailable, according to the website of the airline.
If you have booked but unpaid flights, including an order on the website placed using the "Calculation" system, or you are planning a trip in the coming days, the airline asks you to make payment and issue tickets before 20:00 on September 1, 2023. Reservations not paid by the due date will be cancelled.
Also, pre-registration of additional services, such as seat selection, additional luggage, transportation of sports equipment, etc., will be temporarily unavailable.
All scheduled flights will be operated as scheduled, and the check-in of passengers with purchased tickets for flights will be carried out at airports as usual.
Passengers must arrive at the airport well in advance, at least 2 hours before departure. You must have a printed itinerary receipt of the air ticket and a receipt for payment of additional services (EMD) with you.
Until the completion of technical work, Belavia sales offices will work according to the usual schedule, but at the same time they will be able to provide only background information.
The airline will provide additional information about the restoration of service processes.
The office of Belavia Airlines in Ashgabat is located at the address: A. Govshudov street 50/2, 2nd floor.
Phone numbers for inquiries: (+99312) 92-64-09, 92-02-27.